Shipping policy
At Nothoro, we want our customers in the United States to enjoy a smooth and reliable shopping experience. To make things clear from the start, we offer free shipping on all orders shipped within the United States. There is no minimum order value.
Where We Ship
This shipping policy applies exclusively to deliveries within the United States.
Processing and Delivery Times
Orders placed before 11:00 PM (ET) are processed the same day. Orders received after this time will be processed on the next business day.
Processing time is usually 1–3 business days, Monday through Friday.
Once your order has been prepared for shipment, it is handed over to one of our partner carriers. Delivery time is typically 6–8 business days.
Most customers receive their package within 7–11 business days in total.
Carriers We Work With
To ensure reliable delivery, we work with trusted carriers in the United States, including:
- USPS
- UPS
- FedEx
- DHL
The carrier selected depends on the shipment type and delivery address.
Shipping Costs
Shipping is free for all orders delivered within the United States. No minimum order is required to qualify for free shipping.
If Something Goes Wrong
If your package is delayed, lost, or arrives damaged, please contact our customer service team as soon as possible. We will get in touch with the carrier and work to resolve the issue so you receive your order.
Tracking Your Order
Once your package leaves our warehouse, you will receive an email with your tracking number. You can follow your shipment on our order tracking page.
Need Help?
If you have any questions about shipping or anything else, feel free to visit our FAQ page or contact our customer service team. We're here to help.
Business Information
- Website name: Nothoro
- Operated by: SJG ECOM LLC
- Business Address: 600 E 5th Street, Wilmington, DE 19801, United States
- Company number: 5839472
Contact Information
- Contact Form: Click here
- Email: info@nothoro.com
- Phone: +301-595-7264
Opening Hours
Monday–Friday: 8:00 AM – 8:00 PM
Saturday–Sunday: 8:00 AM – 4:00 PM
We always aim to respond within 24 hours.